For Referrers & Discharge Planners

We accept referrals
other agencies decline.

Megacare is a dedicated intake for hospital discharge planners, Medicaid managed care case managers, and referring physicians placing complex adult and pediatric home health cases in Greater Houston. Tracheostomy, ventilator, high-acuity pediatric PDN — we staff them.

Secure fax: (713) 995-0445 · Intake hours: Monday - Friday, 9:00 AM - 5:00 PM

Clinical Trust

Verified. Licensed.
On paper.

Hospital case management teams can independently verify every claim. CMS and Texas HHS records are public — we are on file.

0+

Years in operation

Since December 2003

22

Violations, Aug 2024

State HHS inspection

#673193

CMS Certification

Since 2005

A+

BBB Accredited

Since 2022

What We Accept

Built for the cases
most agencies won't take.

Megacare is a high-acuity provider. Our clinical depth — RN supervision, trach/vent-trained LVNs, point-of-care tablet charting — is built for the cases most agencies will not take. If we cannot staff safely, we tell you on the first call and, when possible, suggest an agency that can.

01

Tracheostomy and ventilator-dependent members (pediatric and adult)

02

Pediatric medically fragile / complex-care Medicaid members

03

Post-NICU and post-PICU discharge transitions

04

TPN and central-line infusion therapy

05

High-acuity seizure protocols (Diastat, Nayzilam rescue)

06

G-tube and J-tube feeding regimens

07

Neurogenic bladder and bowel programs

08

IV antibiotic therapy (PICC and central lines)

09

Post-surgical skilled nursing with wound vac

10

Dual-eligible Medicare + Medicaid managed care

How To Send A Referral

Three channels.
Pick the one that fits.

01 · Phone

(713) 995-0675

Monday - Friday, 9:00 AM - 5:00 PM. On-call coverage for urgent discharges.

Fastest method. Ask for the intake nurse.

02 · Secure Fax

(713) 995-0445

Monitored during business hours.

Preferred for discharge orders, H&Ps, and POC paperwork.

03 · Secure Email

admin@megacare.health

For non-PHI questions only.

Do not send patient identifiers by email. Use phone or fax.

What To Expect

Same-day acknowledgement.
RN-reviewed every case.

  1. 01

    Prompt acknowledgement

    Referrals received during intake hours are typically acknowledged the same business day. If we cannot safely staff the acuity, we tell you on the first call and do not waste your time.

  2. 02

    Clinical review by an RN

    A registered nurse reviews the H&P, discharge summary, active medications, equipment needs, and plan of care before we accept. Acuity-match is non-negotiable.

  3. 03

    Authorization coordination

    For Medicaid managed care, we work directly with the MCO utilization management team to confirm authorization before the first shift. No surprise denials.

  4. 04

    Family visit and first shift

    An intake nurse visits the family in the home to complete the environmental and equipment walk-through, then we coordinate start of care with the family, MCO, and referring physician. Urgent trach/vent discharges are expedited.

Trusted By

Hospital systems, MCOs,
and specialty clinics across Greater Houston.

Major Greater Houston hospital systemsTexas Medicaid managed care organizationsPediatric subspecialty clinicsHome infusion specialty agenciesRegional referring hospitals

Urgent Discharge?

Pick up the phone.
Not the form.

We accept referrals other agencies decline. If the member's discharge is pending, call the intake line directly.