Notice of Privacy
Practices.

Our Commitment

Megacare Home Health Services, Inc. is committed to protecting the privacy of your protected health information (PHI). This notice describes how we may use and disclose your PHI to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI.

We are required by law to maintain the privacy of your PHI; provide you with this Notice; abide by the terms of the Notice currently in effect; and notify you in the event of a breach involving your unsecured PHI.

Uses and Disclosures Without Authorization

We may use and disclose your PHI without your written authorization for the following purposes. Where another applicable federal or state law — such as 42 CFR Part 2 (substance use disorder records) or a more stringent Texas privacy statute — restricts or prohibits a use or disclosure described below, we will follow the stricter rule.

Substance Use Disorder Records (42 CFR Part 2)

Certain substance use disorder (SUD) treatment records receive heightened protection under federal law (42 U.S.C. § 290dd-2 and 42 CFR Part 2). To the extent that Megacare Home Health Services holds any SUD treatment records that are subject to 42 CFR Part 2 — for example, records we receive from a Part 2 treatment program as part of a care-coordination referral or hospital discharge summary — those records, and any testimony based on them, will not be used or disclosed in any civil, criminal, administrative, or legislative proceeding against you unless:

• You give written consent, or
• A court issues an order, after notice and an opportunity to be heard, authorizing the use or disclosure — and that order is accompanied by a subpoena or other legal requirement compelling disclosure.

Megacare Home Health Services does not operate a Part 2 program and does not provide substance use disorder diagnosis, treatment, or referral services. This statement applies only if and to the extent we receive or maintain Part 2-protected records in the course of your care.

Uses Requiring Your Written Authorization

Other uses and disclosures of your PHI not described in this Notice will be made only with your written authorization. You may revoke an authorization at any time in writing, except to the extent we have already acted on it. The following uses and disclosures always require your written authorization:

• Marketing communications (with limited exceptions)
• Sale of your PHI
• Most uses and disclosures of psychotherapy notes

Your Rights

• Right to inspect and copy: You have the right to inspect and obtain a copy of your PHI in our records, subject to limited exceptions.
• Right to amend: You have the right to request an amendment of PHI you believe is incorrect or incomplete.
• Right to an accounting of disclosures: You have the right to receive a list of certain disclosures we have made of your PHI.
• Right to request restrictions: You have the right to request limits on how we use or disclose your PHI. We are not required to agree to all requests.
• Right to confidential communications: You have the right to request that we communicate with you in a specific way or at a specific location.
• Right to a paper copy: You have the right to obtain a paper copy of this Notice at any time.
• Right to notification of a breach: You have the right to be notified following a breach of your unsecured PHI.

Changes to This Notice

We reserve the right to change this Notice. We reserve the right to make the revised Notice effective for PHI we already have about you as well as any information we receive in the future. We will post a copy of the current Notice on our website and provide a copy upon request.

How to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

Contact

To exercise any of these rights, contact our Privacy Officer at admin@megacare.health or (713) 995-0675.